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Advanced role and permission management
A crypto merchant account is a treasury. GatewayCrypto lets you run it like one: custom roles for finance, support and developers, approval and signature rules for anything that moves money, and conditions that match your own risk framework.
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Who it is for
Finance and treasury
Withdrawals above a threshold need a second signature; only named people can change settlement settings.
Operations and support
Support sees transactions and can issue refunds up to a limit without ever touching withdrawals or API keys.
Compliance and audit
Every action is attributed to a user and a role. Export the log when the auditor asks.
How it works
Roles and rules are configured under Team in the merchant dashboard by the account owner. Rules apply immediately to every action that matches them.
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Define roles
Start from the built-in roles — owner, finance, operations, developer, read-only — or create your own with a granular permission set.
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Set approval and signature rules
Decide which actions need one, two or more approvals: withdrawals, payout batches, settlement changes, API key creation.
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Add conditions
Scope rules by amount, asset, destination, time of day or user. A $500 refund and a $50,000 withdrawal follow different paths.
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Invite the team
Assign roles to people; they see only what their role allows. Change or revoke access at any time.
Roles
Built-in and custom roles with per-action permissions across payments, balances, withdrawals, settings and API.
Approvals
N-of-M approval for sensitive actions; approvers are notified and act from the dashboard.
Signature rules
Require additional signatures for withdrawals above thresholds or to new destinations.
Conditions
Rules by amount, asset, network, destination, time window or initiating user.
Audit trail
Who did what, when, from where — for every action, exportable.
24/7 live human support
Real people around the clock — for onboarding, integration questions and anything that happens in production. No ticket queues, no bots.
Auto conversion for deposits and withdrawals
Eliminate exposure to market volatility by automatically converting deposited and withdrawn coins into the chosen asset.
Custom checkout and invoice constructor
Fully customizable checkout experience and invoices built to match business requirements and brand identity.
Hassle-free reporting and transactions management
All the information and reporting tools in one place, with full control over transactions without the operational overhead.
Flexible fee management
Full control over who covers transaction fees, the business or its clients.
